Just called and spoke to John, he answered the phone as "Hello." I had to ask if I was calling Westfield Storage! The conversation went downhill from there. I asked about receiving household goods and that we were PCSing from Hawaii. I asked about an 10x24 and said the shipment would arrive in July, what did the availability look like for that time frame? His response, "Well if you are legitimate....you know, I've had about 3 phone calls this year just like this....and I've held them but no one has shown up. If you are legitimate....I don't know if you are." He didn't even give me the opportunity to say, I have a credit card, I'd like to reserve it for July 1 or I will come in during the first week of June to make arrangements....NOTHING. Well, I can tell you why 3 people have called and no one showed up.....this was the worse I've ever been treated by someone on the phone. EVER! I don't care if this place gave me the storage for FREE....I will drive 50 miles away to store my belongings. RUDE! RUDE! RUDE!
Westfield Storage is a US Storage based in Elmwood, Illinois. Westfield Storage is located at 900 W Main St, Elmwood, IL 61529, USA.
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